Continuously managed, from day one.
Go-live is the start, not the finish line. Our sister company, LiveXpert, keeps your guestroom energy system tuned, monitored and supported long after the installers leave, so the savings you paid for stay on your bill.
Savings fade when nobody is watching the system.
A thermostat that drops offline, a setback that was changed “just for one guest” and never changed back, a sensor knocked out of place by housekeeping. Each one quietly brings back the energy waste you installed the system to stop.
LiveXpert is an optional continuous-management plan available on every system we install. We recommend adding it from day one, because the first months after go-live are when settings drift and small issues stack up.
Illustration only. Your summary reflects your own property.
Six things we keep doing after go-live.
Monitoring and review
We watch device health, connectivity and room behavior, and we act on exceptions before your front desk hears about them.
Setback and profile management
Vacant and occupied setpoints, seasonal changes and brand standards, kept consistent across every room type.
Technical support
Your engineering team gets real people who know your system, not a generic help line.
Staff training
New GMs, engineers and front desk staff get trained as your team turns over, so the system keeps being used right.
Performance reporting
Plain-language reports on what the system is doing and where savings are slipping.
Integration upkeep
When your property, door lock or building systems change, we keep the connections to your guestroom controls working.
One team from survey to steady state.
- Available on every Lock-IT install, for all hotel brands and multifamily
- Set up during commissioning, so there is no gap after go-live
- Works with the integrations we build: property management, door lock and building management systems
- USA and Canada
Ask about LiveXpert during your free assessment.
We will show you what continuous management would cover at your property. No obligation.
*Savings based on manufacturer-published studies. Savings and payback vary by utility rates, climate, HVAC type, occupancy and available rebates. Results vary.