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Boutique hotel suite with a lounge area, designer lighting and a discreet wall thermostat at 72 degrees
About Lock-IT Services

Intelligence Through Integration, from first survey to every room commissioned.

Lock-IT Services is a brand-agnostic guestroom energy management company. Our teams design, spec and install guestroom thermostats and EMS/GRMS turnkey for hotels and multifamily across the USA and Canada, with the utility rebate handled for you.

Who we are

One partner for every guest room in your portfolio.

Owners, management companies and developers bring us in when they want the job done once and done right: the right system for the HVAC, the rebate filed on time, a clean install and real support after go-live. We staff to your schedule, from one property to an entire portfolio.

Ready nowTechs and stock ready now, with crews scaled to your project, from one property to an entire portfolio.
150,000+Guestrooms of hands-on install and management experience.
7+ yearsIn guestroom energy management, from design and specs to install and support.
How we work

The same standard on every project.

Building first

We survey every room type, its HVAC, wiring, voltage and network before we recommend anything.

Brand-agnostic

We spec the thermostat or GRMS that fits your HVAC, brand standard and budget, not a catalog.

Rebate before install

We file the pre-approval first, so you don’t lose the rebate, and follow up until it’s collected.

Support after go-live

Every system we install is continuously managed by our sister company, LiveXpert.

New construction, conversions, retrofits and renovations. Developers, architects and engineers can send plans for a free room-by-room spec. See how we work, step by step →

What we do

One partner for the whole job

Smart thermostats & energy management

Occupancy-based guest room and unit thermostats that save energy when nobody’s in the room.

Guest room management systems (GRMS)

HVAC, lighting, door and keycard sensing and PMS integration, working as one system.

Thermostat design & specification

We help you spec the right thermostat for your HVAC and brand standard, before you buy the wrong one.

Turnkey installation

Our crews install and commission every room. Your engineer doesn’t have to.

Network & security

Wi-Fi and cabling your connected thermostats can rely on, plus access control and cameras.

Management & support (LiveXpert)

Every system we install is checked daily through its own back end, alerts handled, and direct contact with your site team to troubleshoot. Training and savings reports, too.

Our sister company

Continuously managed by LiveXpert.

Management and support come from LiveXpert, our sister company. It isn’t tied to one brand: LiveXpert reviews every client account daily, through that manufacturer’s own back end, handles the alerts and works directly with your site team to troubleshoot by email, voice and video. Online staff training and monthly or quarterly savings reports are part of it.

Visit LiveXpert

Our teams

Scalable capacity for your rollout

Techs and stock ready now. We staff to your schedule, from one property to an entire portfolio, with install teams planned around your occupancy, PIP or construction schedule.

Where we work

  • United States: hotels and multifamily, coast to coast
  • Canada: hotels and multifamily, coast to coast
  • Single properties to portfolios across states and provinces, with one point of contact
FAQ

Questions owners ask us

Is Lock-IT tied to a thermostat manufacturer?
No. We’re brand-agnostic by design. We choose the system that fits your HVAC, your brand standard and your budget.
Who is LiveXpert?
LiveXpert is our sister company. It manages the systems we install online, reviewing every client account daily through the back end of whichever manufacturer we installed, handles the alerts and works directly with your site team to troubleshoot. It also offers online staff training and savings reports.
Where does Lock-IT work?
Across the United States and Canada, for hotels, management companies and multifamily communities.
Hotel king room at dusk with a city view

Let’s talk about your property.

Free assessment and rebate check. No obligation. You’ll talk to a specialist directly, and we reply within one business day.

IHG, Marriott, Hilton, Hyatt, Choice Hotels, Wyndham, Best Western, Radisson, Accor, Sonesta, G6 Hospitality, Motel 6, Red Roof and Extended Stay America are trademarks of their respective owners. Lock-IT Services is an independent contractor and is not affiliated with or endorsed by any hotel brand.